Privacy Policy
Types of Information Gathered
Data that customers provide to The Grapes Hotel is submitted in the strictest confidence and used for The Grapes Hotel sole internal use. This data includes, but is not limited to, name, address, company name, company address, phone number, fax number, email address, as well as questions answered on survey or subscription forms. Data captured when customer's register for or purchase products on a The Grapes Hotel web site.
Opt Out
The Grapes Hotel will accept, acknowledge and maintain any customer's request to opt out of either future communication from The Grapes Hotel through email phone, fax, or normal mail
Cookies Policy - It is UK law you must be informed of cookies!
When visiting pages on our web site we would like to use tracking technologies that automatically record and store information about you and your visit. This can include using a "cookie" or "session cookie" that is a small text file which would be stored on your browser. If you continue to use this site you are granting permission to use cookie(s). Please note that if you withhold your consent to use such technology certain functionality of this web site may be affected and you will not be able to access some web pages on this site.
With most Internet Browsers you can configure your browser so that it refuses new cookies, prompts you to accept cookies or disables cookies altogether. Search your browser help files to manage cookies. A session cookie is destroyed when you close your browser.
We automatically collect and store only the following information about your visit
- Internet domain and IP address from where you access our web site.
- The type of browser software and operating system used to access our web site.
- The date and time you access our web site.
- The pages you enter, visit and exit our web site from.
- If you linked to our web site from another web site, the address of that web site is recorded.
- We also use a session cookie to track the shopping basket and options.
We use the Cookie information collected to improved our services and features, we also use it to analyse how many visitors come to our site and also record the visitors geographical information. The information also tells us about the browser that you use to access our site so we can develop web sites that are always easily accessible. If you continue to use this web site you are agreeing to our Cookies Policy!
E-mail addresses
The Grapes Hotel web sites may recognise some server information each time a visitor logs on, but it cannot capture any email address, unless you choose to supply us with an email address.
